BlueJeans ist eine Cloud-basierte Videokonferenzplattform, die entwickelt wurde, um die Kommunikation zu erleichtern und Benutzern die Möglichkeit zu geben, nahtlos an einem digitalen Arbeitsplatz zusammenzuarbeiten. Die App wurde kürzlich von Verizon übernommen, was dazu führte, dass die Software zusätzlich zu ihrer App für virtuelle Meetings erweiterte Funktionen und Tools wie Webinar- und virtuelle Event-Anwendungen anbietet. Es ist auch eine bahnbrechende Plattform, die Desktops, mobile Geräte und Raumsysteme in einer Videokonferenz verbindet
Unser |
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Segment |
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Einsatz | Cloud / SaaS / Webbasiert, Desktop-Mac, Desktop-Windows, mobiles Android, mobiles iPad, mobiles iPhone |
Unterstützung | 24/7 (Live-Repräsentant), Chat, E-Mail/Helpdesk, FAQs/Forum, Wissensdatenbank, Telefonsupport |
Ausbildung | Dokumentation |
Sprachen | Englisch |
I like the ability to pair the service with a Cisco video codec.
The interface is a bit confusing at first.
It helped us reach a very large amount of our employees across many states for important announcements and large training events.
The functionality of Blue Jeans is superior to other applications we've tried. The ease of presenting and adding content is great. We love the feature of muting all microphones and cameras when needed.
There is a bit of complexity to being a moderation and adding other presenters. It is just a matter of learning, but we usually have to do a little training before our first run as moderator.
We have business-wide events, town hall meetings, all college meetings, and smaller team meetings. We also use Blue Jeans for project development. This is useful because we have a lot of remote employees.
ability to mange large groups of people and provide them with multiple options (call in only) audio, video
Does not present a problem for me, but a few users have reported confusion about flow of getting into system
using for running large faculty assembly meetings at school
I like that BlueJeans is intuitive to use. The features make sense to me. Also, there are customizable settings. For example, I like my meetings to start without the moderator, that way no one is waiting on me to activate the room.
I don't like how the BlueJeans recurring meetings work. Whenever I have tried to set one up, it will not sync correctly with Outlook. If I need to make a change to it, I'd need to recreate an entirely new BlueJeans event.
With BlueJeans, we're able to have phone conference meetings with the additional benefit of being able to share your screen. It makes discussions more productive and easier to communicate. We also use BlueJeans for webinar purposes. The invites are easy, as well as the self-sending reminders.
We recently tested several webinar platforms and found Bluejeans Events to be an extremely solid one - we already use Bluejeans internally as our virtual meeting platform and liked the ease of transferring knowledge to Bluejeans Events. It's a good looking interface that's simple to use. The meeting video and audio quality is generally high.
This software is significantly more expensive than very equivalent or even superior competitors. Given our particular needs, we went in a different direction.
Bluejeans Events is solid and fairly reliable; it allowed us to host events with certainty that there wouldn't be major issues.
Video call to connect , live chat polls etc
Lack in advance features as compared to Teams, Zoom and not as light weight.
Connecting with my team in different geo
App has good meeting feature. Works well with online meetings
Yes, it's very helpful to connect with teams working from any part of the world.
The problem of virtual meeting is solved as I can attend my job meeting from any where in the world.
Very smooth app love the multiple resources it has, pretty good...
I can't say there is something i dont think is a downgrade compared to other providers
Basically logistics about the way we fulfilled our tasks...
A highly stable and resilient cross-platform SAS video conferencing solution. Suitable for videoconferencing (Meetings) up to 150 people and webinars (Events) up to 20,000 people. Encoding is fluid whatever the h.323 platform, computers (Mac OS, Windows and Linux) or mobile devices (iOS, android). Integration on your own web page or live facebook is particularly easy. The administration of the backoffice is very user-friendly.
Unfortunately, the interfaces and support are almost exclusively in English and this solution does not (yet?) provide multi-channel audio management allowing use with simultaneous interpretation.
Beyond pedagogical actions, Events allows us to ensure the sustainability of democratic life by allowing elected officials to continue to sit in deliberative assemblies. The large scale communication in these times of pandemic leads us to use this teleconference solution several times a day.
It keeps you aware of what is going on in terms of events.
Sometimes Syncing with other programs is problematic.
Class organization
I can figure it out after time; but it really does take a while
poor interface. Needs a system people can understand better
connecting people efficiently, across my organization
Its generally very consistent and works well both video and chat when my internet is working! I also like Bluejeans dial in options and use this frequently when I'm on the road.
I struggle to use it for large events because we only have one Primetime account for our company and it is shared. Instead I use Chime to host large client meetings and find it easier to manage mute all/large event settings.
In a new virtual world, I rely on Bluejeans all through the day and the quality of audio and video offer me confidence and consistency especially with high profile client calls where professionalism is imperative.
Each user has an individual code dedicated to their meeting so its easy to provide to external users. Admin access is very nice and provides a lot of data and controllability on the admin side of things.
Bugs can take a little while to resolve. Its hard to package the downloader to redistribute to users.
original reason for going with bluejeans is to have the ability to admin big conferences and monitor meetings to make sure everything is operating as intended. bluejeans makes doing this simple and quick, being able to monitor data of live meetings so that you can see why a certain meeting is having flaky connection or not.
BlueJeans Events is user-friendly and makes it easy for our team to set up a webinar and to host dozens of teachers at a team for learning events. There enough controls to make it customizable (i.e, Q&A, raising hand, switching between camera views) but not too many that it becomes confusing.
It'd be great if a user could be moderator and presenter, rather than have each role sign-in separately. We have to set up a lot of computer/use a lot of different accounts just to set up one webinar.
The largest benefit is being able to reach out to much of our organization at the same time and being able to interact with them.
Overall the quality was pretty good and the video/audio held up strong through most webinars.
We didn't like having to use a different interface than what we were used to with Blue Jeans' regular interface.
Hosting large employee meetings and training sessions in multiple states.
What I love most about BlueJeans events is the user interface. It's very easy to grasp for both moderators, presenters, and attendees. The Q&A and chat feature is very obvious to attendees and without too many bells and whistles doesn't confuse them on the functionality. Having played with the moderating function for about a couple hours I was able to grasp everything fairly easily.
It's cumbersome when it comes to creating similar events. Our company utilized WebEx before making the switch to BlueJeans. It allowed us to create a template of an event and build from that each time we needed an event scheduled. We have about 4 events weekly that are very similar in setup, so having a template feature would do wonders. One thing I have a love/hate relationship with is that attendees cannot speak during events and promoting everyone to presenter is cumbersome. The ability to be able to mute/unmute our attendees when needed without having to go through the process of promoting them to presenter is a must and is sorely missed from our old software. Inability to run a single attendance report for all events across a specific date range is baffling. I do save all attendance reports for each event myself, but I need the ability to run a report for the entire year to see how many people registered, attended, or were absent. Only the creator of the event can access attendance information. This causes a gap in information if the original creator is out on vacation. The other moderators don't know how many attendees registered (if any at all) for the event nor do they have access to their information afterwards to send any necessary follow up. The lag between moderators/attendees makes for a bad experience on both ends.
Some benefits to BlueJeans is the ease of use which helps us as a company and team bring in new people to use it with relative ease.
Really easy to use, provides a good connection which can be set up quickly from any device
Sometimes it needs to update before it can be used, which takes a little time on slower connections
Ability to connect to multiple in multiple locations
Good basic functionality of video chats, async chats. Audio and Video were good.
Often latency issues seems there, should have better buffering. First time onboarding seemed little hard compared to google meet and teams meeting. Try make it more lightweight
Collaboration with user and team.
QA and voting on questions has been really helpful. Polls are good but should be easier to discover on desktop
How hard it is to chime in with audio. Lots of issues where i click on the link and have to log in all over to view the event. Don’t have to do so for regular meetings
Company town halls, company wide team events
Call and Video quality ... Ability to host events with larger groups
I wish it has a good break out options to run a big group meeting with options to split people for smaller working session
team meeting, incident handling, company events