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Insightly CRM
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4.2
(886)
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Insightly CRM Bewertungen und Produktdetails

Insightly CRM-Übersicht
Was ist Insightly CRM?

Insightly ist eine SassS-basierte CRM-Plattform mit 1.5 Millionen Benutzern weltweit, die bei kleinen und mittleren Unternehmen beliebt ist. Benutzer verlassen sich auf die Lösung, um Kundendaten auf einer zentralen Plattform zu verwalten, Kundenbeziehungen zu verwalten und zu pflegen, den Umsatz zu steigern und Projekte zeitnah zu liefern. Die Plattform funktioniert nahtlos mit Gmail- und Outlook-Plugins und unterstützt mehrere Integrationen mit zahlreichen Systemen.

Unternehmen Insightly, Inc.
Gründungsjahr 2009
Firmengröße 51-200 Mitarbeiter
Hauptsitz San Francisco, Kalifornien, USA
Soziale Medien
Insightly CRM Kategorien an Findstack
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5.0
(1)
$ 29.00 / Monat
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Insightly CRM-Produktdetails
Unser
API
Segment
Vertriebspartner
Mittlerer Markt
Einsatz Cloud / SaaS / Webbasiert, mobiles Android, mobiles iPad, mobiles iPhone
Unterstützung 24/7 (Live-Repräsentant), Chat, E-Mail/Helpdesk, FAQs/Forum, Wissensdatenbank, Telefonsupport
Trainings Dokumentation
Sprachen Englisch
Insightly CRM Vor-und Nachteile
Vorteile
  • Kompatibel mit Android- und iOS-Geräten
  • Visuelle Dashboards zum Verfolgen wichtiger Metriken
  • Datenintegrität, Sicherheit und Einhaltung gesetzlicher Vorschriften
  • Hochflexible Termine, Kalender und Events
  • Automatisiertes Tracking und Updates
Nachteile
  • Keine Live-Chat-Unterstützung
  • Nur in einer Sprache verfügbar
Insightly CRM-Funktionen
API-Zugriff
Terminplanung
Anrufaufzeichnung
Collaboration Tools
Kontaktverwaltung
Kundenfeedback-Management
Kundensegmentierung
Kundensupport-Ticketing
Anpassbare Dashboards
Datenimport / -export
Dokumentenmanagement
E-Mail-Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Bestellverwaltung
Gesamtkatalog
Zitate/Vorschläge
Berichte & Analysen
Rollenbasierte Zugriffssteuerung
Absatzprognose
Vertriebspipeline-Management
Social Media-Integration
Umfragemanagement
Aufgabenmanagement
Gebietsverwaltung
Integrationen von Drittanbietern
Nutzerberechtigung
Workflow-Automatisierung
Insightly CRM-Medien
Miniaturansicht des Insightly CRM-Videos
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Insightly CRM-Screenshots
Insightly CRM Screenshot 1
Insightly CRM Screenshot 2
Insightly CRM Screenshot 3
Insightly CRM Screenshot 4
Insightly CRM Screenshot 5
Insightly CRM Screenshot 6
Haftungsausschluss
Unsere Forschung basiert auf verschiedenen maßgeblichen Quellen und soll allgemeine Ratschläge geben. Wir garantieren nicht, dass unsere Vorschläge für jeden Anwendungsfall am besten funktionieren. Berücksichtigen Sie daher bei der Auswahl von Produkten und Dienstleistungen Ihre individuellen Bedürfnisse. Teilen Sie uns gerne mit Feedback.
Letzte Aktualisierung: Mai 08, 2025
Sightly CRM Logo
886 Insightly CRM Rezensionen
4.2 von 5
Mittleres Marktsegment (51–1000 Mitarbeiter)
30. Oktober 2023
 Quelle
Gesamtbewertung:
5.0
KP
Kalle P.
Gründer
Teilen
„Aufschlussreiche Rezension“
Was gefällt dir am besten? Insightly CRM?

Easy accessibility, quick imports of leads, customer support anytime there is an issue, I use it everyday and it was easy to learn and its easy to use. Many different features I could use.

Was gefällt Ihnen nicht? Insightly CRM?

What i don't like about it is it I am unable to make prospect leads by bulk editing. I think this would be a great feature especially since bulk editing is already a thing,

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

Creating leads, it helps me send our sales rep more leads.

Kleinunternehmen (50 oder weniger Mitarbeiter)
24. Oktober 2023
 Quelle
Gesamtbewertung:
5.0
DR
Dawn R.
Gründer
Teilen
„Erstaunlicher Support, einfach zu bedienen und es gibt noch so viel zu entdecken“
Was gefällt dir am besten? Insightly CRM?

It does exactly what we need it to do as far as a CRM and we're probably/definitely not even using all the features it has to offer! We have been very impressed with the customer support -- they actually care about their customers and their product, and it shows.

Was gefällt Ihnen nicht? Insightly CRM?

There are work arounds, but I do wish it worked within LinkedIn a little easier. Programs like LinkedMatch are an easy and cheap fix for that though, so it's not a real complaint.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

We FINALLY have all of our prospects and contacts in one place and we're able to review them across departments very seamlessly. It has allowed us to create a pipeline and actually put a marketing campaign in place.

Kleinunternehmen (50 oder weniger Mitarbeiter)
06. September 2023
 Quelle
Gesamtbewertung:
5.0
Krunal S. Avatar
Krunal S.
Business Development Manager
Teilen
„Toller Ort für Massenmarketing“
Was gefällt dir am besten? Insightly CRM?

Because of its extensive adaptability, I can make it fit the particular requirements of my company. Workflows, reports, and custom fields are simple to add.

Was gefällt Ihnen nicht? Insightly CRM?

For me there is nothing to be dislike about insightly till now.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

I can easily manage my bulk marketing activities from Insightly.

Unternehmen (> 1000 MA)
05. September 2023
 Quelle
Gesamtbewertung:
5.0
Ansar k. Benutzerbild
Ansar K.
Leitender Betrugsanalyst
Teilen
„Mein Gesamtbericht über Insightly CRM“
Was gefällt dir am besten? Insightly CRM?

- insightly has excellent contact management system - Integraton with popular email platform - Customization capability - Excellent customer suport system which is unique features compared to competitors

Was gefällt Ihnen nicht? Insightly CRM?

-Some users find itinightly to be overly complex - due to extensive features new users may find it steep learning curve -Limited offline access which need to be improved

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

Insightly helps to centralize the disorganized contact information, It streamline sales processes by providing a visual sales pipeline. insightly can assist managing customer data for a targeted marketing campaigns.

Kleinunternehmen (50 oder weniger Mitarbeiter)
24. August 2023
 Quelle
Gesamtbewertung:
5.0
AO
Alexis O.
Gründer
Teilen
„Sehr zufriedener Kunde“
Was gefällt dir am besten? Insightly CRM?

Insightly CRM has allowed our team to track growth from the entire sales process. i.e. lead conversion, contacts, opportunies, reporting etc. The CRM tool is very easy to navigate, teach and maintain. I love the dashboards!

Was gefällt Ihnen nicht? Insightly CRM?

I geniunely do not have anything that I dislike about Insightly CRM.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

Insightly CRM is solving recording our leads, opportunities, clients, records of sales per clients. Renewals is a new area we are developing.

Mittleres Marktsegment (51–1000 Mitarbeiter)
24. August 2023
 Quelle
Gesamtbewertung:
5.0
KG
Kati G.
Vertriebs- und Outreach-Koordinator
Teilen
„Ein modernes, anpassbares CRM mit Support rund um die Uhr“
Was gefällt dir am besten? Insightly CRM?

The best thing about Insightly CRM is how well thought out everything is. It's extremly modern which means it's easy to use and everything is very organized and clean. The Insightly CRM also gets updated with things that greatly improve the production value of the CRM. It has everything you are looking for and it's clear the Insightly team wants your business to succeed.

Was gefällt Ihnen nicht? Insightly CRM?

The only downside about Insightly CRM is that there are minor glitches in the system. All it takes is for the screen to be refreshed but the minor things can sometimes disrupt the flow of making updates.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

Before having Insightly CRM, we were working out of very slow systems that you could not analyze. Insightly CRM has greatly automated processes and allowed our business to analyze the production of our efforts as well as save us an enamorous amount of time.

Mittleres Marktsegment (51–1000 Mitarbeiter)
27. Juni 2023
 Quelle
Gesamtbewertung:
5.0
CH
Catherine H.
Forschungsleiter
Teilen
„Aufschlussreiches CRM hilft Ihnen, Leads zu finden und Verkaufsaktivitäten zu überwachen“
Was gefällt dir am besten? Insightly CRM?

Insightful CRM is an excellent software for automating digital marketing operations, and it's easy to use right out of the box. Seeing our customer base grow thanks to the intelligent approach to finding new leads has been very rewarding. It has been very successful since we are always in touch with our potential customers. Insightful CRM's ability to help companies learn more about the wants and needs of their consumers is a great advantage. Companies can improve their customer service by analyzing consumer data and opinions in-depth.

Was gefällt Ihnen nicht? Insightly CRM?

Due to the high cost of the subscription-based service, not all companies can afford it.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

Our marketing team has had no problem modifying it. We can increase sales with high efficiency and effectiveness, and the system easily adapts to new challenges. I expect many companies to adopt Insightly CRM because it helps manage automated marketing workflows. All aspects of marketing, from campaign creation to customer and event tracking, will be at their fingertips. For example, Insightful CRM can help companies save time and money by automating data entry and sending follow-up emails.

Kleinunternehmen (50 oder weniger Mitarbeiter)
17. Juni 2023
 Quelle
Gesamtbewertung:
5.0
JR
John R.
Eigentümer
Teilen
„SEHR ZUFRIEDEN MIT DEM PERFEKTEN PRODUKT FÜR MEINE BEDÜRFNISSE“
Was gefällt dir am besten? Insightly CRM?

The ease at which I can link all my clients and projects and all relevant correspondence, files, images, etc for quick access and project status. I have really appreciated the ease at which I have been able to customize the system to suit my business.

Was gefällt Ihnen nicht? Insightly CRM?

I am a one-person call center, so I would love to be able to link the Insightly ticket system to my years of data, etc., from using Insightly. Have to use 3rd party due to the price.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

The biggest problem I had prior to using Insightly was being able to keep all my projects and client correspondence in the right and relevant areas. Being able to quickly and seamlessly do this now has been a very effective and time-saving godsend.

Mittleres Marktsegment (51–1000 Mitarbeiter)
31. Mai 2023
 Quelle
Gesamtbewertung:
5.0
Ajay Y. Avatar
Ajay Y.
Qualitätssicherungsingenieur
Teilen
„Effiziente CRM-Lösung mit benutzerfreundlicher Oberfläche und wertvollen Analysen.“
Was gefällt dir am besten? Insightly CRM?

Insightly CRM has truly revolutionized the way we manage client interactions and streamline our corporate processes. This platform provides a complete solution that caters to our every need, making it a valuable asset for our business.and it also have user friendly interface

Was gefällt Ihnen nicht? Insightly CRM?

One area of concern is the lack of customization options. While the basic features and functionalities are sufficient, there are limited options for tailoring the platform to our specific needs. It would be beneficial if Insightly CRM offered more flexibility in terms of custom fields, workflows, and reporting templates. This would allow us to adapt the system to our unique business requirements and improve overall efficiency.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

Insightly CRM solves the problem of scattered customer data and inefficient sales processes. It centralizes customer information, streamlines communication, and automates tasks, resulting in improved productivity and better customer relationships. With its robust analytics, I can gain valuable insights to make data-driven decisions and drive business growth effectively.

Kleinunternehmen (50 oder weniger Mitarbeiter)
02. März 2023
 Quelle
Gesamtbewertung:
5.0
MS
Mary Beth S.
Gründer
Teilen
„CRM, das perfekt für kleine Unternehmen ist“
Was gefällt dir am besten? Insightly CRM?

Insightly CRM has an easy interface that allows us to customize the program for our individual company. Since we are a small company and don't have a dedicated IT department, the ability to get these adjustments completed quickly and easily has made a huge difference and definitely helped us grow over the past 3 years. Also, Brian Revak, our assigned customer success manager, is an amazing partner who is always available with helpful insights and quick answers when needed!

Was gefällt Ihnen nicht? Insightly CRM?

The only downside is that sometimes an automation gets changed due to updates to the software. It would be nice if we received an email noting the possibility of the issue due to the changes.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

We use the dashboards weekly in our meetings to quickly identify which products are selling well and which ones might have an issue that needs to be addressed. This helps us to use our time efficiently and solve problems before they get out-of-hand.

Kleinunternehmen (50 oder weniger Mitarbeiter)
02. März 2023
 Quelle
Gesamtbewertung:
5.0
TS
Tricia S.
Gründer
Teilen
„Einfach zu bedienendes und intuitives CRM“
Was gefällt dir am besten? Insightly CRM?

Insightly is quick and easy to use. I can record call details in under a minute. It is easy to search and group information that I may need to look at, and it is easy to filter info so that I see just what I want to see. We also use the invoice function and that is super fast. I appreciate the ease of use more than anything!

Was gefällt Ihnen nicht? Insightly CRM?

The only complaint is that it logs you out after non-use fairly quickly. I understand security concerns, and I wish the log-in period was longer, but it's not too big of a deal because it only takes a moment to log back in...

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

As a user it does not solve any issues for me--except that it is much faster than our old way of logging calls and keeping track of activity. For the company, the data and ease of customization has made the processes more efficient and sorting through data much more manageable.

Mittleres Marktsegment (51–1000 Mitarbeiter)
28. Februar 2023
 Quelle
Gesamtbewertung:
5.0
BG
Blake G.
Verkauf
Teilen
„Ein benutzerfreundliches und nahtloses Erlebnis“
Was gefällt dir am besten? Insightly CRM?

Everything you need in a CRM is all here. From top to bottom, the CRM is organized in such a way that you are able to find anything and everything in a very easy and seamless fashion.

Was gefällt Ihnen nicht? Insightly CRM?

Perhaps its because I have more access with my workplace than others but at first, it was hard to understand the layout. Maybe have some kind of a walkthru to help new people get a grip on what going on?

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

It helps us understand a variety of things. From the number of SOWs approved to the total number of installs. WIthout insightly I would be in the dark on these things. All of which contributes to my commission.

Mittleres Marktsegment (51–1000 Mitarbeiter)
28. Februar 2023
 Quelle
Gesamtbewertung:
5.0
CR
Camrie R.
Gründer
Teilen
„Ich liebe Insightly“
Was gefällt dir am besten? Insightly CRM?

That we were able to create a project page inside a project page.

Was gefällt Ihnen nicht? Insightly CRM?

I dislike that the information doesn't always flow between the object link connected to the project page

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

It helps with the organization and tracking of our customers project

Kleinunternehmen (50 oder weniger Mitarbeiter)
27. Februar 2023
 Quelle
Gesamtbewertung:
5.0
PB
Paige B.
Gründer
Teilen
„Ich habe Insightly als Auftragsverwaltungssystem verwendet.“
Was gefällt dir am besten? Insightly CRM?

Insightly had the ability to pull reports and also manipulate the data/how you want to see the report, which was helpful. I also appreciated the automatic emails that were sent to the customers to confirm orders.

Was gefällt Ihnen nicht? Insightly CRM?

Nothing I disliked, it was a great CRM. OUr company moved away simply because we were growing.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

Very helpful when pulling data. Insightly has the ability to pull reports our ERP system does not.

Mittleres Marktsegment (51–1000 Mitarbeiter)
25. Februar 2023
 Quelle
Gesamtbewertung:
5.0
VL
Veronica L.
Gründer
Teilen
„Einfach und direkt auf den Punkt“
Was gefällt dir am besten? Insightly CRM?

I liked the pipeline up above and the separate tabs in one view from top to bottom. I like how a lot of things are found in reports.

Was gefällt Ihnen nicht? Insightly CRM?

It could be a little technical if you are unfamiliar with what you are doing...sometimes there's different ways in doing the same thing and could seem confusing

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

Newer versions seem to be more simplified. I have used other versions of crm and insightly is better

Mittleres Marktsegment (51–1000 Mitarbeiter)
25. Februar 2023
 Quelle
Gesamtbewertung:
5.0
JS
Daniela B.
Gründer
Teilen
„Es ist sehr intuitiv, wenn man nach einem Kunden sucht.“
Was gefällt dir am besten? Insightly CRM?

was useful is the the bar status on client to find out where they stand on there project.

Was gefällt Ihnen nicht? Insightly CRM?

i think it would be the extra tabs its has should all be on one page

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

looking up s status on a clients status

Kleinunternehmen (50 oder weniger Mitarbeiter)
25. Februar 2023
 Quelle
Gesamtbewertung:
5.0
CW
Challyn W.
Gründer
Teilen
„Insightly ist ein Game Changer!“
Was gefällt dir am besten? Insightly CRM?

I love the Customized Objects you can create!

Was gefällt Ihnen nicht? Insightly CRM?

The lag time we experience with updates.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

Being able to track status of projects especialy through reports and customized objects

Kleinunternehmen (50 oder weniger Mitarbeiter)
24. Februar 2023
 Quelle
Gesamtbewertung:
5.0
DH
Daniel H.
Gründer
Teilen
„Tolles Produkt, um über Kundenkontakte auf dem Laufenden zu bleiben“
Was gefällt dir am besten? Insightly CRM?

Organizations information all in one space able to save emails as well.

Was gefällt Ihnen nicht? Insightly CRM?

More tips and tricks, they could have more pointers pop up.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

Being able to log all customer data and contact in one spot and share with other employees

Mittleres Marktsegment (51–1000 Mitarbeiter)
24. Februar 2023
 Quelle
Gesamtbewertung:
5.0
ND
Nicole D.
Gründer
Teilen
"Einfach zu navigieren"
Was gefällt dir am besten? Insightly CRM?

That is has enough folders to sort out each deparmtent into their each and own reports. I also like the scanning options when in-store. It is easy to navigate and train on.

Was gefällt Ihnen nicht? Insightly CRM?

The least helpful thing I have noticed or found was that there is no chat bubble or a technical person to contact easily unless going through another system. And the database could be organized a little better.

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

The amount of filters you can create in order to filter out more information per person that uses the system. Including my team when projects and objects need to be sorted.

Kleinunternehmen (50 oder weniger Mitarbeiter)
23. Februar 2023
 Quelle
Gesamtbewertung:
5.0
LB
Lori Ellen B.
Gründer
Teilen
„Ich schaffe so viel mit diesem Programm“
Was gefällt dir am besten? Insightly CRM?

The ability to sort and filter with ease. Creating new fields or changing is simple. My entire team seems everything we all do I can see my teams work

Was gefällt Ihnen nicht? Insightly CRM?

How to see old or dead projects. Once a project falls into a certain status it is really hard to re find it

Welche Probleme gibt es Insightly CRM Lösung und welchen Nutzen haben Sie davon?

Tracking status of job Seeing other departments work status updating cost and time frames sorting by logistics for scheduling

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