RingCentral MVP ist ein bekannter Anbieter von Business-Cloud-Kommunikation mit flexiblen und kostengünstigen Videokonferenz-Tools sowie seiner Sammlung von Contact-Center-Lösungen. Die Plattform wurde entwickelt, um die Anforderungen moderner mobiler und verteilter Arbeitskräfte durch Funktionen zu unterstützen, die eine bessere Kommunikation und Zusammenarbeit zwischen Teams ermöglichen. Im Gegensatz zu Legacy-Systemen ist RingCentral MVP so konzipiert, dass es vollständig online läuft. Die Plattform wird online gekauft, aktiviert, eingerichtet und verwaltet, sodass sie je nach den Anforderungen Ihres Unternehmens einfach skalierbar ist.
Unser |
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Segment |
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Einsatz | Cloud / SaaS / Webbasiert, Desktop-Mac, Desktop-Windows, mobiles Android, mobiles iPad, mobiles iPhone, On-Premise-Linux |
Unterstützung | 24/7 (Live-Repräsentant), Chat, E-Mail/Helpdesk, FAQs/Forum, Wissensdatenbank, Telefonsupport |
Ausbildung | Dokumentation |
Sprachen | Englisch |
RingCentral meetings is easy to navigate. The host shares a meeting link or meeting ID number that the attendees can follow or type in. Once the meeting is accessed, you're prompted to join with video and microphone on or off, and you can set your default preferences. It is an easy way to host a large virtual meeting. Muting your microphone helps reduce background noise while the host or another attendee is speaking.
I found creating a meeting to be slightly confusing the first time doing so. I did two test meetings prior to the actual meeting i was hosting to ensure it was working properly.
During the pandemic, our company was unable to attend meetings in person. RingCentral allowed us to continue to participate in our normal meetings from home or from our individual offices. We also were able to utilize them for "home visits" since we were unable to go to our client's homes. This was more personal than a quick phone call. Our clients enjoyed being able to see us and communicate as if we were there.
RingCentral is simple to use and offers the security our organization needs to meet with staff and clients. We are also able to host webinars where attendees can preregister.
I like all of the features although there is a limit of how many people can be on the call unless additional licenses are purchased.
It's simple to use and secure. It allowed our staff to meet during the pandemic. We have even been able to use it to host new hire orientation.
I appreciate that Ring Central Meetings is easy to use. The scheduling tool is friendly and makes collaboration a breeze. I appreicate being able to record directly to my computer and not to the cloud where I have to download later. It would be nice to have a feature to record directly to our own cloud environment (google folder).
Ring Central is a great product and I do not have any negative feedback.
Quick collaborative video conferencing.
Some professors prefer to use RingCentral over Zoom in my doctorate of occupational therapy (OTD) program. The interface is very similar to Zoom, so I like the familiarity and ability to chat with professors and other students either individually or to the class.
RingCentral is not as known, so I found it inconvenient to download more than one app for online classes. Also, when I had a poster presentation for my research (which is normally in person but on RingCentral this term due to the COVID-19 pandemic) , I had to make clear to my family and friends that wanted to attend that it would be on an unfamiliar app and to set it up beforehand. However, this is not a major issue.
Due to the COVID-19 pandemic, online learning is on the rise. RingCentral makes it possible for educators and students to continue learning.
With our entire staff being remote over this last year RingCentral has made that transition much easier. We were able to download the app on our mobile phones to continue our meetings and calls with out work number. Being on video for all our meetings has made the distance much more manageable. I have also enjoyed the ability to read the voicemails and receive and send text messages on the app. Our team has made a fun game out of the virtual backgrounds during the video meetings.
Honestly, RingCentral has been great and I have no dislikes that I have run into in the last year of being out of the office.
We have been using RingCentral for almost two years and over this last year we have learned way more about the system. Using the video during meetings is a job saving tool when talking to team members or clients. It makes the conversation feel more personal and we are able to continue business with the social distancing guidelines.
The meeting scheduler is intuitive, links with Outlook and allows us to easily schedule all our needs. The video meetings work just like other products and frankly mirror the functionality of Zoom.
I think the invitation to users outside of RingCentral should be a bit more clear. We have some clients having issues with logging in because of the difference from other platforms, I imagine as more people use Ring Central for video meetings the better it will be. The phone conference feature is only on the phone application, I wish it was on the desktop version as well.
With working remotely the entire phone system, video system, etc. being cloud based has made it easy. We no longer need multiple other programs and use only Ring Central. One number, One account, one login any where and any time.
This is a full suite service that we utilize. I'm so thankful that we were using this prior to a global pandemic, as we already had this in place to quickly shift to remote internal/external meetings and demos. We also utilize the VoIP feature which is amazing for calling from my computer and our CRM.
If there was anything I dislike it would just be the brand recognition. Right now everything is "ZOOM" and when you tell someone you'll send a RingCentral Meeting, they don't fully understand what you're saying.
We're able to do everything 100% remote. Meetings, presentations, demos, etc. The ability to be virtual is fantastic.
I like the fact that anyone can create a meeting but if that person has to log off, they can turn over "ownership" to anyone else on the call.
sometimes the links don't work, and instead they will prompt you to upgrade or download some updated.
We have been able to have quick daily meetings and if someone is talking you can utilize the chat option and everyone can participate without cutting each other off.
The multiple features allows you to maximize your time, with multi-tasking. Texting, calls, messaging system. Awesome
Sometimes the system gets overloaded and may time -out or freeze
The influx of calls can be intimidating without a reliable system. We are able to engage with our customers in a timely fashion which allows us to set the pace for a great business relationship.
The user interface is easy to interact with. It makes it easier for me to prospect and remember who I spoke with and the content of the conversation.
There is nothing I dislike. This product works well for me. One small improvement would be making it easier to switch between the numbers your calling from and able to make this change from the app vs desktop.
I'm able to easily prospect and it helps me call from my computer/headset. This keeps me from having to use my personal cell phone.
It is very simple and intuitive. It does what it should in an easy to understand manner.
It is a bit clunky to do a custom cover page
Immediate notification of receipt of Fax through receiving by email and ability to keep an accurate log of what has been faxed (both sent and received).
The ease of joining a meeting, having screen share capabilities, and a chat box in one software. Like the option that there is a computer software but also a mobile app. Can be used internally with coworkers but can also be used externally with customers. Customers don't have any issues with Ring Central Meetings.
Ring Central Meetings is powered by Zoom and there is a bit of a concern due to the recent Zoom security vulnerability issue.
In regards to the recent pandemic, it's helping the company with continuing to hold daily/weekly team meetings, meetings with customers, and training sessions whether it's internal or external.
Able to chat with the team quickly with no lag or delays, support is amazing from ringcentral
Not much at this time, all staff love it
Creating strategies for new clients and implementation on new rules
I like that the conference and dial in number do not change. Once you are assigned a number, it is yours to use.
This is a good tool, I haven't found anything I dislike.
Collaboration with vendors, business users and internal team members.
This is extremely helpful when making work calls, and even more importantly when I have to make business calls over seas.
I don't like that is constantly signs me out and makes me relog in every single time.
Using ring central I am ablt to quickly and effeciently make business calls, call over seas, send texts if needed, among many other great things.
I like how easy it is to figure out. How it helps maintain space in my office (cause we don’t have to fit a huge fax machine in here.) And I like that it has the ability to schedule when a fax should go out.
I was confused at first as to why my fax was sitting in the outbox rather than the sent box after I sent it, but it was just there while the program was working to actually send it to the destination.
I am able to send out the occasional rare fax without having to own a mostly unneeded fax machine.
It is great to be able to scan a document into the desktop, then simply log into RingCentral, select Fax, enter the number, a title and then upload my document and send. Way easier than waiting for a fax machine to send it. When receiving a fax, it is emailed to be as an attachment which is way easier than receiving a fax through a n old school fax machine.
I have not found anything that I do not like about RingCentral.
The ability to send and receive faxes from anywhere. Amazing addition!
The ease of use and that everyone has their own meeting "room" you don't have to worry about making sure that someone else has a meeting scheduled at the same time.
You can schedule a meeting for the future through ring central, you have to create a calendar invitation and then send the information to those you want to join, unless I am overlooking something.
No problems other than scheduling, but easy work around. The ability to easily meet with our clients all over the country!
RingCentral is easy to use and easy to access. This has totally changed our internal communications.
I've been using RingCentral for two weeks now and have no complaints.
Internal communications, document and audio sharing, conference calls.
I like that it is easy to use, you can call multiple countries, the option to text, and the fact that you can do alot with the call forwarding settings.
I don't like that when you call from the app it doesn't always sync properly with my phone and my desktop. Occasionally the connection strength isn't great.
Being able to get my calls done quickly is very helpful.